Promo Code

Promo Code provides a financial incentive, a discount to encourage customers to complete the transaction. 

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Part 1: There will be 2 types of promo codes available:

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  1. Fixed amount
  • A fixed amount promo code gives the customer a specific discount (e.g. $2 Off)  on their purchase.

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  1. Percentage off
  • A percentage discount promo code offers customers a discount based on a percentage of the purchase value. 
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Part 2. There will be 2 options for requirements on setting up a promo-code

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  1. Minimum spending
  • Specifies the minimum amount a customer must spend on their purchase before they can apply the promo code to receive the discount.

Example: Get $5 off your order when you spend $100 and above.

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  1. Minimum quantity
  • Specifies the minimum number of items a customer must purchase before they can apply the promo code to receive the discount. 

Example: Buy a minimum of 2 items and get 10% off your purchase.

Part 3. Promocode is now stackable with bundle-deal discount

Promocode can be set to stackable with bundle deal discount (for specific products set by merchant). Simply by ticking the option while setting up the promo code.

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Here are step by step guide to create the promo code:

Step 1. Go to "Promotion" > Select "Store Promo "> Click "Create Promo Code" button

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Step 2. Fill in all the details

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2a. Input the General Information

  • Promo Code(Compulsory) - The code that customer will use to get the discount
  • Active Time (Compulsory) - Timeline for the promo code to be active
  • Promo Name (Optional) - Internal reference to manage the promotion event
  • Total Code Limit (Optional) - The amount of the code available for usage
  • Usage Limit per Buyer (Optional) - The limit usage allowed for each buyer to use
  • Never Expires - When the box is checked, it will only show the start time
  • Stackable with Bundle Deal

2b. Input the Conditions & Reward‍

  • Select the promo condition
  • Select the reward type
  • Fill in the amount of the condition and the reward

Note: Once the Promo Code has been activated, Promo Code, Start Time, Requirement and Reward section is non-editable. Please check carefully before creating the Promo Code.

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Step 3. Select the applicable products for the promo code

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  • The promo code can be eligible for all products or specific only according to the seller’s preference.
  • Once done > click on Create

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Step 4. Promo code display

Promo code display will include the Active Code and Expired Code.

  • Active - If the start time = or > current time, the status of the promo code is ‘Active’.
  • Expired - When the promo code comes to the end time, the status will change to ‘Expired’. 

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