Buyer Checkout Flow Update (May 2024)

Highlights of the feature

  • Enhanced Checkout page
  • Updated checkout value calculation

‍

Step-by-Step Guide for the Checkout Flow:

> The buyer receives a cart link in the Messenger App and clicks on the cart link

‍

Page 1: Login options

>  If buyers do not log in, the cart details are displayed with login options:

  • Log in with Facebook
  • Check out as a guest or log in using other methods (email).

‍

‍

‍

Page 2: “VIEW CART” PAGE

After choosing checkout methods, buyers go to “View cart” page  

> The Cart details are displayed, including:

  • The products in the cart
  • The cart subtotal amount

> Buyers will fill in shipping information (checkout as guest) or select existing information (if shipping information is set up in advance)

> Buyers can also apply promo code at this step

‍

Next, click on “Checkout” to go to checkout page

‍

Image A. Login to Checkout

‍

Image B. Checkout as Guest

‍

‍

Page 3: CHECKOUT PAGE

At checkout page, buyers will review cart details and fill in these information

  • Select delivery methods
  • Add delivery instructions (optional)
  • Review transaction details & promotions / bundle deals related to checkout
  • Select payment method & uploading payment proof (for offline payment)

‍

Image A. Select Delivery Method

‍

Image B. Select Payment Method

‍

‍

Additional Information:

  • Buyers are now able to change the language on the checkout page

‍

‍

‍

  • Amending product quantity is only available on the first page of the checkout flow and only available when the cart lock is off

‍

‍

‍

New checkout value calculation

We have updated Membership discount & loyalty point calculation based on these values as table below:

‍

Total = Subtotal - (Bundle discount + promo discount + membership discount) + delivery setting + service charge

Amount to pay = Total - Buyer credit

‍

‍

arrow back to top icon